Israel · Updated: October 12, 2026

Cancellations and refunds

You can cancel a monthly subscription at any time. Cancelling stops the next renewal; paid access continues until the end of the period. Annual payment is not refunded, except where the law requires otherwise. At the end of the paid period, the account moves to Free POS, subject to that plan's limits. On Free POS, in the first month you go over 300 receipts you only get a notice. If it happens again the following month, selling stops until you upgrade; login, reports, billing and export stay open. Non-payment may block selling and editing; login, billing, support and export remain available.

If there is a billing error or a refund request under law, write to support with your account details and the billing reference. We will check and let you know the result.

A new business can try Register or Smart POS for 14 days without a credit card. One trial per business (Osek) number or company number. We will not charge for a trial without a separate payment approval. At the end of the trial, without a paid subscription, the account moves to Free POS, subject to that plan's limits. Login, support and data export remain available. The end of a trial or a lock does not delete data.

We may change plan prices. We will give 30 days' notice of a price change by email, and the new price will apply from the next billing cycle. On an annual subscription, the price is kept until renewal. You can cancel before the change takes effect.