← All help topics

Logging in to your business and a new device

Every business has its own link. The business ID is the part in Latin letters after the slash, for example dana-kiosk, and it's different from the name of the employee logging in.

Every business has its own link. The business ID is the part in Latin letters after the slash, for example dana-kiosk, and it's different from the name of the employee logging in.

  1. Open the login page.
  2. In the Business ID or full link field, enter your business ID, or paste the full link.
  3. Click Open business page.
  4. On the business page, choose Point of Sale or Back Office.
Start with your business ID or your business's login address. Don't enter the employee password in this field.

To log in to the register: choose a region and branch and click the register login. The first time on a device, an owner or manager logs in to set it up and assign it to a branch. After that, employees open it with a 4–6 digit personal PIN.

For the back office: choose Back Office. On the Back Office sign in screen, fill in Username and Password and click Sign in. The register's personal PIN doesn't replace them.

Back office login: the employee's username and password, not the register's personal PIN.

Can't remember the business ID? Ask the business owner or contact support. Forgot your password? On the back office login screen, click Forgot password? and request a reset by email. Don't share a password or PIN with another employee.

Open an account for a new business at kupali.co.il/signup. It takes a few minutes, no credit card. After logging in, you can continue to your first sale.

Still stuck?

For help using the system, email us and say which screen you got stuck on and what it showed. Not a customer yet?

Email support 14 days free